Breaking the isolation: how influential is co-creation in open and distance learning on the use of new media?

Purpose In the open and distance learning (ODL) system, widely scattered learners across various age groups often feel isolated. New-age media-enabled co-creation can help reduce this isolation. However, fostering collaborative academic engagement to break this isolation presents challenges for ODL institutions. Therefore, understanding the perceptions of the ODL teachers and learners on this issue is essential. Design/methodology/approach The study adopted the triangulation method, collecting primary data from 198 learners at Krishna Kanta Handiqui State Open University (KKHSOU). A focus group discussion with members of the academic staff provided qualitative insights. The instrument consisted of 23 statement items and was statistically analyzed using factor analysis, one-way ANOVA and Tukey post - hoc tests with SPSS version 26.0. Findings Collaborative academic engagements were found to be significantly influenced by differences in the perceptions of learners across age groups towards the academic delivery process and new-age media platforms. Various dimensions like learner genuineness and effectiveness of support services also have implications for reducing isolation. Originality/value This study opens new avenues in the literature on co-creation and new-age media platforms in the context of ODL. This provides useful insights to educators on breaking isolation among the learners and involves them in the academic processes. The human approach as always will remain enduring.