The moderating role of demographic factors on OTT platform selection by consumers: an application of the revised UTAUT2

Digitisation has changed and revolutionised the way we consume and access content.The audiences' consumption patterns significantly shifted due to the increased use of the internet.This shift led the key persons to develop inventive plans and a platform on which content can be distributed.One such addition was over-the-top (OTT) video streaming services that have led to the availability of the content directly from the content provider to the consumer.Using two prevalent technology theories UTAUT2 and the unified theory of acceptance paradigm, the current research intends to uncover the determinants that influence consumers' adoption and usage of video OTT service platforms in the Indian scenario.The study collects data from 300 users of OTT platforms in India.The study's findings will assist managers in grasping and developing various approaches for the users of different OTT platforms for video streaming.

Authors

Publication Details

Journal
International Journal of Business and Emerging Markets
Published
2024-12-03
DOI
https://doi.org/10.1504/ijbem.2025.142927
Citations
2
Primary Topic
Digital Platforms and Economics
Type
article
Field-Weighted Citation Impact
1.11
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article

The moderating role of demographic factors on OTT platform selection by consumers: an application of the revised UTAUT2

Nidhi Sharma, Manoj Kumar Mishra, Disha Garg
2 citations
International Journal of Business and Emerging Markets
Digital Platforms and Economics
1.11
article

The moderating role of demographic factors on OTT platform selection by consumers: an application of the revised UTAUT2

Nidhi Sharma, Manoj Kumar Mishra, Disha Garg
article en
2 citations

Abstract

Digitisation has changed and revolutionised the way we consume and access content.The audiences' consumption patterns significantly shifted due to the increased use of the internet.This shift led the key persons to develop inventive plans and a platform on which content can be distributed.One such addition was over-the-top (OTT) video streaming services that have led to the availability of the content directly from the content provider to the consumer.Using two prevalent technology theories UTAUT2 and the unified theory of acceptance paradigm, the current research intends to uncover the determinants that influence consumers' adoption and usage of video OTT service platforms in the Indian scenario.The study collects data from 300 users of OTT platforms in India.The study's findings will assist managers in grasping and developing various approaches for the users of different OTT platforms for video streaming.

International Journal of Business and Emerging MarketsVol. 17(1)
Openalex Percentile: Top 14%
Digital Platforms and Economics
1.11
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The moderating role of demographic factors on OTT platform selection by consumers: an application of the revised UTAUT2 — Nidhi Sharma, Manoj Kumar Mishra, et al. · International Journal of Business and Emerging Markets (2024) | TGRS Research Map | TGRS