SPEAR: Design and Implementation of an Advanced Virtual Assistant
This research presents the development and evaluation of SPEAR, an advanced voice-activated personal desktop assistant designed to address challenges in existing virtual assistant technology, such as limited language support, low recognition accuracy, and inadequate task automation. Despite recent advancements in Natural Language Processing (NLP) and machine learning, implementation in current systems remains subpar. SPEAR achieves an 88% overall command execution success rate, with a speech recognition accuracy of 92% and an average response time of 1.8 seconds, demonstrating efficiency in real-time interactions. Developed using Python and machine learning libraries, SPEAR supports 15 voice commands across multiple platforms, excelling in note creation (95% success), web searching (94%), and information retrieval (92%). Its natural language understanding score of 0.86 and context retention rate of 75% highlight its conversational capabilities. While the assistant performs well in messaging functionality (85% success) and currently supports three languages, expanding its multilingual capabilities is essential for broader user engagement. Metrics indicate a satisfaction score of 8.2/10 and an average of 12 daily interactions per user, showcasing its practical utility. Additionally, the system's text-to-speech quality (8.5/10) and error recovery rate (82 %) affirm its robustness. These findings contribute valuable insights for future research, focusing on enhancing multilingual support, broadening task categories, and improving context retention, ultimately positioning SPEAR to rival established industry leaders by offering a comprehensive suite of services.
Authors
- Anamika Chaudhary (ORCID: https://orcid.org/0009-0006-6426-0612)
- Ankush Jain (ORCID: https://orcid.org/0000-0002-6042-7853)
- Ashish Patel (ORCID: https://orcid.org/0000-0003-4612-1724)
- Garima Jain (ORCID: https://orcid.org/0009-0003-6573-9658)
- A. D. Shukla (ORCID: https://orcid.org/0000-0002-4969-0204)
- Nitesh Kumar Bairwa
Institutions
- Jaypee Institute of Information Technology (IN)
- Netaji Subhas University of Technology (IN)
- JRE Group of Institutions (IN)
Publication Details
- Published
- 2024-10-15
- DOI
- https://doi.org/10.1109/icses63445.2024.10763193
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00