Pengaruh Penggunaan Mobile Banking Terhadap Minat Nasabah dalam Bertransaksi pada Bank Muamalat KCP Stabat

This research focuses on discussing the influence of the use of mobile banking offered by Bank Muamalat KCP Stabat on the interests of customers who use mobile banking. The aim of this research is to determine the influence of using mobile banking on customer interest and the magnitude of the influence of using mobile banking on customer satisfaction at Bank Muamalat KCP Stabat. This research uses quantitative data and distributes questionnaires. The method used was Non Probability sampling with a sample of 97 respondents. Sampling technique with several criteria and considerations. Meanwhile, the analysis method used is the T test (Partial Test). The results of this research show that the Fcount value is 182.156 > Ftable 3.09 with a significance level of 0.000 < 0.05, so the regression model can be used to predict the influence of the Mobile Banking Use Variable (X) on the Customer Interest Variable (Y). The X regression coefficient of 0.803 states that for every 1% increase in the Mobile Banking Usage value, the Customer Interest value increases by 0.803. The regression coefficient is positive, so it can be said that the direction of influence of variable X on Y is positive.

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Publication Details

Journal
El-Mal Jurnal Kajian Ekonomi & Bisnis Islam
Published
2024-09-12
DOI
https://doi.org/10.47467/elmal.v5i9.5124
Primary Topic
Islamic Finance and Communication
Type
article
Field-Weighted Citation Impact
0.00
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article

Pengaruh Penggunaan Mobile Banking Terhadap Minat Nasabah dalam Bertransaksi pada Bank Muamalat KCP Stabat

Muhammad Arifin Lubis, Iqbal Raihan
El-Mal Jurnal Kajian Ekonomi & Bisnis Islam
Islamic Finance and Communication
article

Pengaruh Penggunaan Mobile Banking Terhadap Minat Nasabah dalam Bertransaksi pada Bank Muamalat KCP Stabat

Muhammad Arifin Lubis, Iqbal Raihan
article en

Abstract

This research focuses on discussing the influence of the use of mobile banking offered by Bank Muamalat KCP Stabat on the interests of customers who use mobile banking. The aim of this research is to determine the influence of using mobile banking on customer interest and the magnitude of the influence of using mobile banking on customer satisfaction at Bank Muamalat KCP Stabat. This research uses quantitative data and distributes questionnaires. The method used was Non Probability sampling with a sample of 97 respondents. Sampling technique with several criteria and considerations. Meanwhile, the analysis method used is the T test (Partial Test). The results of this research show that the Fcount value is 182.156 > Ftable 3.09 with a significance level of 0.000 < 0.05, so the regression model can be used to predict the influence of the Mobile Banking Use Variable (X) on the Customer Interest Variable (Y). The X regression coefficient of 0.803 states that for every 1% increase in the Mobile Banking Usage value, the Customer Interest value increases by 0.803. The regression coefficient is positive, so it can be said that the direction of influence of variable X on Y is positive.

El-Mal Jurnal Kajian Ekonomi & Bisnis IslamVol. 5(9)
Universitas Muhammadiyah Sumatera Utara (ID)
Openalex Percentile: Top 65%
Islamic Finance and Communication
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