Information Technology, Organizational Culture, and Portfolio Management: A Measurement Model

The COVID-19 pandemic accelerated the adoption of Information Technology (IT) solutions in manufacturing organizations. This study examines the impact of IT investment on organizational culture and company performance through an IT portfolio management approach. A measurement model was developed and validated using a case study in a manufacturing company. Results indicate that IT enhances productivity, collaboration, innovation, and security, thereby strengthening organizational culture. Furthermore, IT facilitates data-driven decision-making, fosters innovation, and improves collaboration, positively impacting company performance. This study highlights the dual role of IT as a driver of operational efficiency and a catalyst for cultural change, ultimately contributing to long-term company growth and success.