Balanced Scorecard and Six Sigma Systems in the Context of Digital Transformation
This article proposes fascinating and innovative methods for visualizing and analyzing Balanced Scorecard (BSC) and Six Sigma outcomes in the context of project management, enhancing project management procedures, and designing digital processes and products. The construction of a multidimensional matrix as a powerful data visualization and key project KPIs trend tracking tool is emphasized. The integration of BSC and Six Sigma allows the complete assessment of project performance and quality, resulting in improved effectiveness and customer satisfaction. In general, these methods are valuable instruments for managing projects and enhancing the quality of digital products during digital transformation.
Authors
- Elena L. Kuzina
- Vladimir N. Azarov (ORCID: https://orcid.org/0000-0003-1409-1217)
- Marina A. Kuzina (ORCID: https://orcid.org/0000-0003-3359-3378)
- Anatoliy V. Chekmarev
Institutions
- Russian University of Transport (RU)
- Moscow State Institute of International Relations (RU)
Publication Details
- Published
- 2024-09-23
- DOI
- https://doi.org/10.1109/qmtisit63393.2024.10762924
- Citations
- 1
- Primary Topic
- Economic and Technological Systems Analysis
- Type
- article
- Field-Weighted Citation Impact
- 0.73