HCI Approach to Increasing E-Learning Using a Combination of Cognitive Walkthrough and User-Centered Design

This research aims to produce an e-learning system that better suits the needs of end users, supports various learning modes more effectively and efficiently and increases the effectiveness and efficiency of e-learning systems by identifying and overcoming usability problems faced by users. Data were collected through in-depth interviews, surveys, and direct observation of students and lecturers to understand the needs, limitations, and context of use. Data processing involved in-depth analysis of user feedback to inform the initial design of the prototype, which was then evaluated through the Cognitive Walkthrough (CW) method. The updated prototype was iterated based on User Centered Design (UCD) principles, which emphasize user participation in every stage of design to ensure an intuitive and responsive solution. The expected result is the creation of an HCI model for e-learning applications that is more responsive and intuitive, as well as capable of increasing the use of e-learning.