The Impact of Jordanian Customs Policies on the Success of Supply Chains

This study investigates the impact of Jordanian customs policies on the success of supply chains. This research paper was conducted using a quantitative survey design, with data collected from the Jordanian Customs Department through questionnaires. The questionnaires were adopted and adapted from previous studies, and they were developed using basic random selection techniques and a five-point Likert scale. A total of 189 responses were collected, of which 181 were valid for statistical analysis; eight responses were excluded due to outliers. Consequently, 181 were analysed using Smart PLS 4.1.0.3 for hypothesis testing. The findings provide insights into the impact of customs policies on supply chain success and highlight the mediating role of sustainable practices. This research contributes to understanding supply chain management in the context of customs policies. It also underscores the importance of aligning regulatory measures with sustainability goals to drive supply chain performance.