29 Safety, experience, & engagement (SEE) rounds integrates stress first aid and elevates health equity

<h3>Description</h3> At SEE (Safety, Experience, and Engagement) Rounds, North Shore University Hospital, Northwell leadership encourages transparency on safety, captures experiences, and improves team resiliency. Topics are prioritized with staff that impact stress, safety, experience, and the community. On rounds leaders interview patients, huddle with the staff to share the input, present the culture of care message and the safety topic. Staff report good catches, team successes, and ideas for a healthier work environment. We will demonstrate improved employee engagement, Business Employee Resource Group (BERG) membership, participation in community activities, stress reduction and experience scores.

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Publication Details

Published
2024-12-01
DOI
https://doi.org/10.1136/bmjoq-2024-ihi.29
Primary Topic
Resilience and Mental Health
Type
article
Field-Weighted Citation Impact
0.00
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article

29 Safety, experience, & engagement (SEE) rounds integrates stress first aid and elevates health equity

Nicole Benincasa, David Hirschwerk, Andrea Restifo
Resilience and Mental Health
article

29 Safety, experience, & engagement (SEE) rounds integrates stress first aid and elevates health equity

Nicole Benincasa, David Hirschwerk, Andrea Restifo
article en

Abstract

<h3>Description</h3> At SEE (Safety, Experience, and Engagement) Rounds, North Shore University Hospital, Northwell leadership encourages transparency on safety, captures experiences, and improves team resiliency. Topics are prioritized with staff that impact stress, safety, experience, and the community. On rounds leaders interview patients, huddle with the staff to share the input, present the culture of care message and the safety topic. Staff report good catches, team successes, and ideas for a healthier work environment. We will demonstrate improved employee engagement, Business Employee Resource Group (BERG) membership, participation in community activities, stress reduction and experience scores.

North Shore University Hospital (US)
Openalex Percentile: Top 69%
Resilience and Mental Health
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