Student-parents’ experiences of personal and academic support in UK higher education: barriers and challenges to equality of opportunity and policy and practice recommendations to mitigate them

This paper discusses the findings of a study of students with parental responsibility (student-parents) in England and Scotland. Exploring participants’ experiences of pastoral and academic support during their university journey, the study builds on previous small-scale research projects into the needs of student-parents (Todd, 2023a; 2023b) and was undertaken in the wake of both the UK's Universities and Colleges Admissions Service's (UCAS) new question inviting student-parents to self-identify when applying to university and the 2023 introduction of the Office for Students’ (OfS) Equality of Opportunity Risk Register (EORR) for institutions based in England. The study's findings reveal pockets of institutional good practice but also systemic failures in pastoral and academic support for student-parents across the sector, which pose a considerable risk to their retention, progression and success. This paper links these failures to the risk factors identified in the EORR, explores recommendations for practice to minimise these risks, and shares the findings that contributed to the OfS's decision, in January 2024, to include student-parents in the EORR, meaning all providers in England will now be obliged to have regard to this cohort in their Access and Participation planning.