Workplace Spirituality for Small and Medium Enterprises Performance in the Changing Technological Era

The objective is to examine the significance of workplace spirituality for survival of small and medium enterprises (SMEs) in the present dynamic market of the technologically advanced automation, robots, and artificial intelligence in the Industry 4.0 era and Industry 5.0 that recognizes the importance of cooperation, human creativity and ethical concerns. Organisations are transitioning to a hybrid workforce model by establishing digital workplaces and work from remote. The result of smart technologies and human robotic co-working, human engagement with each other has reduced physical communication among the employees and with the customers, the consequence is, increase of human-related issues, work-life imbalance, family and social issues, that is a matter of concern and very few research have been conducted to establish the negative impact on employees and their wellbeing. With the two sets of samples size consisting of 319 participants and 251 participants analysed separately, were considered for the research and concludes that in SMEs, there is a positive and significant impact of workplace spirituality on the organizational performance, however with regards to the small enterprises the impact of workplace spirituality is moderately positive on the organizational performance, but with regards to the medium enterprises the impact is strongly positive on the organizational performance. This finding is important and useful for the stakeholders to understand the factors that can help them to improve the SMEs performance, to remain competitive in the advanced technological era and for their sustainability. Academic and managerial implications, suggestions for future research, and limitations has been provided.