Hybrid Framework 4.0 for Enterprise Architecture in the Context of Teleworking

Context and justification: The outbreak of the COVID-19 pandemic has triggered a profound change in the business landscape, forcing companies around the world and their information systems to fundamentally rethink their operational models to adapt to an uncertain and complex environment. The digital transformation of businesses and the era of information technology and remote storage are having an impact on business development and the emergence of new business models. Against this backdrop of unprecedented business disruption, companies need to develop robust, flexible, and agile architectures capable of responding rapidly to change, to ensure the continuity and operation of their information systems, and to meet changing customer requirements. With this in mind, this article explores the main elements of two frameworks, namely the six (6) Zachman perspectives and the eight (8) TOGAF phases, taking cloud technology into account to design a new hybrid enterprise architecture framework based on remote working that promotes work continuity without interrupting the organization’s primary activities. The results show that defining an enterprise architecture based on a Hybrid Zachman-TOGAF Framework makes it possible to create a flexible, secure, and resilient infrastructure, adapted to the needs of teleworking in the era of Industry 4.0.