Evolving Globalization; an Appraisal of Technological Advancements in Labour Arbitration

This paper aims to establish how advanced technology has impacted on labour arbitration particularly by analysing how digital solutions and conduct of hearings using technological devices has impacted on the dispute resolution processes. The present research question aims to explore the impact of technological developments on efficiency and open realisation of labour arbitration. The study adopts a qualitative approach and analyses recent scholarly works and case studies on virtual platforms, AI, and data analytics in labour arbitration. The research evidence indicates that even as efficiency has increased through the use of technology, new concerns on the use of technology, special attention to those who are excluded from technology, and protection of their data, and fairness in the processes catalysed by technology emerge. Thus, conclusions necessary to maintain labour arbitration systems as both innovative and equitable, call for policies that will encourage further advancements. Lastly, the paper provides policy, employer, and arbitrator implications for these emerging changes.