Patient perceptions of their experience with comprehensive medication reviews: A framework for continued quality improvement
The framework provides concrete examples of the need for continued quality improvement of the CMR service and can be illustrated using the structure-process-outcome model. Patient perspectives should be accounted for in future quality improvement activities.
Authors
- Shalini Selvarajah (ORCID: https://orcid.org/0009-0006-3383-7183)
- Melissa Castora‐Binkley (ORCID: https://orcid.org/0000-0003-2519-4297)
- Terri Warholak (ORCID: https://orcid.org/0000-0001-5956-7181)
- Heather Black (ORCID: https://orcid.org/0000-0002-4739-3572)
- David Rhys Axon (ORCID: https://orcid.org/0000-0002-9903-5996)
- Patrick Campbell (ORCID: https://orcid.org/0000-0002-4582-2353)
- Mariana Felix (ORCID: https://orcid.org/0009-0005-1995-4896)
Institutions
- Merck & Co., Inc., Rahway, NJ, USA (United States) (US)
- University of Arizona (US)
Publication Details
- Journal
- Journal of Managed Care & Specialty Pharmacy
- Published
- 2024-11-29
- DOI
- https://doi.org/10.18553/jmcp.2024.30.12.1385
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00