AS DIFICULDADES DE INCLUSÃO DAS PESSOAS EM VULNERABILIDADE SOCIAL AO JUDICIÁRIO. UMA ANÁLISE DA EFETIVIDADE DAS POLÍTICAS PÚBLICAS DE ACESSO À JUSTIÇA E DO FUNCIONAMENTO DA DEFENSORIA PÚBLICA DO ESTADO DE SÃO PAULO

This article aims to investigate the challenges of ensuring access to justice for groups in social vulnerability. Based on Article 5 of the Federal Constitution, section XXXV, which guarantees access to justice as a constitutional principle, the role of the Public Defender's Office in the implementation of the rights of vulnerable groups is explored, as well as the emergence of a new group during the COVID-19 pandemic: the digital vulnerable. The issues encountered during the pandemic are also addressed in relation to the informatization of the legal system. Using a dialectical and inductive methodology, through bibliographic research, it was possible to question the application of rights for people in vulnerable situations and conclude that the pandemic exposed the lack of guarantee of fundamental rights for a portion of the population, with the State needing to ensure that the Public Defender’s Office fulfills its role of guaranteeing equal access to justice.