Service quality evaluation of county-level public hospitals in Chongqing under smart healthcare
The study highlights that smart healthcare services in public county-level hospitals fall short of meeting patients' expectations. It emphasizes the importance of addressing individualized medical needs and improving aspects such as cost control, system design, technology-human care balance, and operational efficiency.
Authors
- Chun Xiao (ORCID: https://orcid.org/0000-0002-0725-1107)
- Jing Li
- Yuantang Qiu
Institutions
- Chongqing University (CN)
- Development Research Center (CN)
- Chongqing Public Health Medical Center (CN)
- Chongqing Medical University (CN)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2024-11-28
- DOI
- https://doi.org/10.1186/s12913-024-11976-z
- Citations
- 1
- Primary Topic
- Telemedicine and Telehealth Implementation
- Type
- article
- Field-Weighted Citation Impact
- 0.54