Analysis of Consumer Behavior in Using E-Wallet with Structural Equation Model Method

Current technological advances have changed people's needs for fast, practical, and secure payment systems. Indonesia has now entered the era of the digital economy, where economic activities increasingly rely on digital information and communication technology. In this digital economy, the use of electronic money is on the rise, and Indonesians are starting to adopt payment systems that utilize it. When choosing a digital service, individuals consider factors such as perceived benefits, ease of use, and trust. The purpose of this study is to analyze consumer behavior in using e-wallets through the Structural Equation Model method. This study uses sample data from 55 e-wallet users who are students at Mulawarman University. The results of the analysis show that perceived benefits have a significant influence on consumer behavior; however, ease of use and trust do not significantly affect consumer behavior.

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Publication Details

Journal
Asian Journal of Science Technology Engineering and Art
Published
2024-11-28
DOI
https://doi.org/10.58578/ajstea.v2i6.4207
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
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article

Analysis of Consumer Behavior in Using E-Wallet with Structural Equation Model Method

Nariza Wanti Wulan Sari, Desi Yuniarti, Dalfa Diandra Mutmainnah, Dryan Putra Palilu et al.
Asian Journal of Science Technology Engineering and Art
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article

Analysis of Consumer Behavior in Using E-Wallet with Structural Equation Model Method

Nariza Wanti Wulan Sari, Desi Yuniarti, Dalfa Diandra Mutmainnah, Dryan Putra Palilu, Ennesya Estya Budi, Nidaa Rifdah Rahima Hambali
article en

Abstract

Current technological advances have changed people's needs for fast, practical, and secure payment systems. Indonesia has now entered the era of the digital economy, where economic activities increasingly rely on digital information and communication technology. In this digital economy, the use of electronic money is on the rise, and Indonesians are starting to adopt payment systems that utilize it. When choosing a digital service, individuals consider factors such as perceived benefits, ease of use, and trust. The purpose of this study is to analyze consumer behavior in using e-wallets through the Structural Equation Model method. This study uses sample data from 55 e-wallet users who are students at Mulawarman University. The results of the analysis show that perceived benefits have a significant influence on consumer behavior; however, ease of use and trust do not significantly affect consumer behavior.

Asian Journal of Science Technology Engineering and ArtVol. 2(6)
Mulawarman University (ID)
Openalex Percentile: Top 69%
Consumer Behavior and Marketing Influence
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