A Study on English Learners' Perceptions and Attitudes to Examine the Potential and Effectiveness of the Educational Application of an AI Chatbot

This study investigated the potential educational application and effectiveness of an AI chatbot as a learning tool in general English classes at universities.To achieve this, 97 college students used an AI chatbot to perform group presentation projects and individual tasks and kept AI chatbot usage journals.A descriptive analysis was conducted on pre-and post-surveys of learners' perceptions and attitudes toward using an AI chatbot in English classes and on pre-and post-English achievement tests.In addition, student opinions from AI chatbot usage journals were analyzed using qualitative methods.The results of this study are as follows.First, learners' perceptions and attitudes toward using an AI chatbot in English classes showed positive results.Second, using an AI chatbot led to high effectiveness and satisfaction in English classes due to its ease of use and convenience.Third, using an AI chatbot in English classes improved learners' English achievement and had a positive effect on overall learning outcomes.The results of this study suggest the potential of an AI chatbot as an educational tool in English university classes, highlight the importance of gaining a deeper understanding of learners' needs and provide practical support for implementing AI-based English classes.