Functional and Symbolic Learning in CoPs: Impact on Community Dynamics

Limiting CoP’s learning to the functional dimension contrasts with ‘learning to be a member’ foregrounded in early CoPs research. This paper proposes a cultural perspective to study CoPs which allows to consider both symbolic and functional aspects in learning while also interrogating the role of learning to be communal, i.e. learning to take part of any community and the abilities it requires. Observing the community life of two inter-organizational CoPs (financial analysts and physicians), we examine the role of totems and rituals, providing a complimentary understanding of CoPs dynamics . We offer suggestions to further develop the cultural approach in CoPs studies and identify practical and managerial implications, including higher participation.