Impact of COVID-19 pandemic on the accuracy of telephone triage of callers with shortness of breath and/or chest discomfort in Dutch out-of-hours primary care: A retrospective observational study
Despite a surge in calls from adults with shortness of breath and/or chest discomfort during the COVID-19 pandemic, the accuracy of telephone triage for LTEs in OHS-PC remained similar to the pre-pandemic era. Improvement of telephone triage seems necessary in both periods.
Authors
- Michelle Spek (ORCID: https://orcid.org/0000-0002-5914-4231)
- Frans Hendrik Rutten (ORCID: https://orcid.org/0000-0002-5052-7332)
- Daphne C. A. Erkelens (ORCID: https://orcid.org/0000-0002-5846-5201)
- Geert‐Jan Geersing (ORCID: https://orcid.org/0000-0001-6976-9844)
- Anna S. M. Dobbe (ORCID: https://orcid.org/0000-0002-9084-122X)
- Roderick P Venekamp (ORCID: https://orcid.org/0000-0002-1446-9614)
- Esther de Groot (ORCID: https://orcid.org/0000-0003-0388-385X)
- Dorien L. M. Zwart (ORCID: https://orcid.org/0000-0003-0098-4882)
- Mathé Delissen (ORCID: https://orcid.org/0009-0002-7582-2343)
Institutions
- Utrecht University (NL)
- University Medical Center Utrecht (NL)
Publication Details
- Journal
- European Journal of General Practice
- Published
- 2024-11-28
- DOI
- https://doi.org/10.1080/13814788.2024.2430508
- Primary Topic
- Emergency and Acute Care Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- ZonMw
- Hartstichting