The specialization/collaboration paradox: Investigating specialization within child welfare as a barrier to collaboration

Abstract Existing research highlights the trend of organizing social services into specialized units, addressing specific areas such as child welfare. Further specialization within child welfare extends to target groups (youth vs child) and work task dimensions. The literature remains inconclusive about whether specialization enhances or hinders social work practice. Potential drawbacks of specialization, like gaps between services and a lack of a holistic view, are assumed to increase the need for collaboration. However, specialization might impede collaboration due to profession-specific tensions, such as differing cultures or turf issues. Empirical findings suggest challenges in collaboration both within and between specialized organizations. This study explores how various specializations in child welfare relate to social workers’ perceptions of collaboration within their workgroup, between different social service units, and with external organizations, considering factors like work demand, time spent with clients, and work experience. Analysing survey data from 2003 to 2018 with 895 social workers in Stockholm County, the present study uses generalized estimating equations to address clustering within organizations. The findings indicate a potential positive association between target group specialization and perceived collaboration functionality within the workgroup and with external organizations, challenging assumptions that specialization hinders collaboration and suggesting that target group specialization could facilitate collaboration.