Grouping Interesting Patterns for Understanding Customer Behaviors

This article presents a highly efficient technique for pattern mining in the realm of customer behavior analysis, termed hybrid clustering patterns for customer behavior analysis (HCP-CBA). It leverages decomposition techniques to uncover relevant patterns by examining correlations among customer transactions within the dataset. Initially, the transaction dataset undergoes decomposition, grouping together transactions exhibiting high correlations. Subsequently, relevant patterns are extracted by applying a pattern mining algorithm represented by Apriori to each group. It incorporates both groups of transactions and shared items between groups. To assess the effectiveness of the HCP-CBA framework, extensive experiments are conducted across customer behavior dataset. The experimental results demonstrate notable reductions in both runtime and scalability. The full code of this research work is available on <uri xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">https://github.com/YousIA/ConsumerAnalytics</uri>.

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Journal
IEEE Transactions on Computational Social Systems
Published
2024-11-27
DOI
https://doi.org/10.1109/tcss.2024.3492094
Primary Topic
Customer churn and segmentation
Type
article
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article

Grouping Interesting Patterns for Understanding Customer Behaviors

Anis Yazidi, Gautam Srivastava, Youcef Djenouri, Kristian Brathovde
IEEE Transactions on Computational Social Systems
Customer churn and segmentation
article

Grouping Interesting Patterns for Understanding Customer Behaviors

Anis Yazidi, Gautam Srivastava, Youcef Djenouri, Kristian Brathovde
article en

Abstract

This article presents a highly efficient technique for pattern mining in the realm of customer behavior analysis, termed hybrid clustering patterns for customer behavior analysis (HCP-CBA). It leverages decomposition techniques to uncover relevant patterns by examining correlations among customer transactions within the dataset. Initially, the transaction dataset undergoes decomposition, grouping together transactions exhibiting high correlations. Subsequently, relevant patterns are extracted by applying a pattern mining algorithm represented by Apriori to each group. It incorporates both groups of transactions and shared items between groups. To assess the effectiveness of the HCP-CBA framework, extensive experiments are conducted across customer behavior dataset. The experimental results demonstrate notable reductions in both runtime and scalability. The full code of this research work is available on <uri xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">https://github.com/YousIA/ConsumerAnalytics</uri>.

IEEE Transactions on Computational Social SystemsVol. 12(4)
OsloMet – Oslo Metropolitan University (NO), University of South-Eastern Norway (NO), 657 Oslo (NO), Brandon University (CA)
Openalex Percentile: Top 69%
Customer churn and segmentation
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Grouping Interesting Patterns for Understanding Customer Behaviors — Anis Yazidi, Gautam Srivastava, et al. · IEEE Transactions on Computational Social Systems (2024) | TGRS Research Map | TGRS