Effectiveness of Learning Management System (LMS) in Sustainable Learning and Development among Bank Employees

Learning Management Systems in the form of E-Learning platform is currently an evolving scenario for the primary means of delivering various courses across educational, business, industries and vocational learning environments in the form of Learning and Development activities in all the sectors. LMS is a challenging and resource-intensive task requires demanding substantial knowledge, time, and effort. Consequently, there emerged a necessity in both research and practical applications to establish the personalized usage process of an LMS. Despite its significant impact on the outcomes of such an Information System (IS), the usage process has to be analysed. The researcher developed a conceptual model to delineate with set of factors to influence LMS course in Learning and Development Practices in industry context. Researcher revealed specific set of factors such as interface design, content presentation format, transfer of learning, and feedback mechanisms significantly impact learner satisfaction among Bank employees in their Learning and Development activities. Moreover, learner satisfaction depends on the application platform and content. The findings offer a valuable insight to design a corporate education system, with the quality content delivery and practical delivery. By considering these results, designers can develop more integrated and effective LMS to cater the needs and satisfaction of Learning and Development activities among Bank employees.Learner Satisfaction