Artificial Intelligence Chatbot as Perceived by Nursing Students: A Qualitative Study

This study aimed to explore the perspectives of Indonesian nursing students on the utilization of ChatGPT in their learning process. A qualitative descriptive design was conducted among 19 second-year nursing students (age 18–20) who were purposively selected. Data were collected in February 2023 through online (Zoom meetings) and offline (face-to-face) focus group discussions (FGDs), lasting 43 to 64 min each. The qualitative data were analyzed using thematic analysis. Three main themes were developed: (1) ChatGPT may be helpful but not fully trusted, (2) Nurse skills will never be replaced, and (3) The need for evaluating and advancing curriculum. In conclusion, this study provides vital insights into nursing students’ attitudes toward using ChatGPT. Although acknowledging the ChatGPT’s benefits, students are mindful of its limitations. This study also recommends integrating artificial intelligence and emerging technologies into the nursing curriculum while highlighting nurses’ unique abilities and the essence of caring in nursing.

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Publication Details

Journal
SAGE Open
Published
2024-10-01
DOI
https://doi.org/10.1177/21582440241303453
Citations
13
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
4.52

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Artificial Intelligence Chatbot as Perceived by Nursing Students: A Qualitative Study

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SAGE Open
AI in Service Interactions
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article

Artificial Intelligence Chatbot as Perceived by Nursing Students: A Qualitative Study

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article en
13 citations

Abstract

This study aimed to explore the perspectives of Indonesian nursing students on the utilization of ChatGPT in their learning process. A qualitative descriptive design was conducted among 19 second-year nursing students (age 18–20) who were purposively selected. Data were collected in February 2023 through online (Zoom meetings) and offline (face-to-face) focus group discussions (FGDs), lasting 43 to 64 min each. The qualitative data were analyzed using thematic analysis. Three main themes were developed: (1) ChatGPT may be helpful but not fully trusted, (2) Nurse skills will never be replaced, and (3) The need for evaluating and advancing curriculum. In conclusion, this study provides vital insights into nursing students’ attitudes toward using ChatGPT. Although acknowledging the ChatGPT’s benefits, students are mindful of its limitations. This study also recommends integrating artificial intelligence and emerging technologies into the nursing curriculum while highlighting nurses’ unique abilities and the essence of caring in nursing.

SAGE OpenVol. 14(4)
Hong Kong Polytechnic University (HK), Chulalongkorn University (TH), Politeknik Kesehatan Kementerian Kesehatan Jakarta II (ID), University of Maine (US)
Chulalongkorn University
Openalex Percentile: Top 5%
AI in Service Interactions
4.52
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