Applying the Kano Model to Explore Students' Service Quality Requirements in a Philippine State-Owned University

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Publication Details

Journal
SPIRE - Sciences Po Institutional REpository
Published
2024-08-08
Citations
1
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.67
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article

Applying the Kano Model to Explore Students' Service Quality Requirements in a Philippine State-Owned University

Consorcio S. Namoco, Haroun M Masnar
1 citations
SPIRE - Sciences Po Institutional REpository
Customer Service Quality and Loyalty
0.67
article

Applying the Kano Model to Explore Students' Service Quality Requirements in a Philippine State-Owned University

Consorcio S. Namoco, Haroun M Masnar
article en
1 citations

Abstract

No abstract available for this paper.
SPIRE - Sciences Po Institutional REpository
Mindanao State University (PH)
Openalex Percentile: Top 21%
Customer Service Quality and Loyalty
0.67
Open Access PDFOpenAlex
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Applying the Kano Model to Explore Students' Service Quality Requirements in a Philippine State-Owned University — Consorcio S. Namoco, Haroun M Masnar · SPIRE - Sciences Po Institutional REpository (2024) | TGRS Research Map | TGRS