Construction of Teaching Service Quality Evaluation Index System under the Digital Background

In order to solve the problems of low system integrity, poor closeness and reliability of evaluation indicators in traditional methods, a construction method of teaching service quality evaluation index system under the digital background is proposed. Complete the selection of evaluation indicator data through the ripple effect model. By calculating the Min's distance to measure the similarity of evaluation index data and removing data with high similarity, principal component analysis (PCA) is used to normalise and reduce the dimensionality of the data. Using extreme learning machine algorithm to classify and process evaluation indicators, and achieving research on the construction of teaching service quality evaluation indicator system. The case analysis results show that when the number of indicators is 1000, the completeness of the indicator system of the proposed method is 98%, the closeness is closer to 1, and the maximum reliability is 97%, which has the characteristics of high feasibility.

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Publication Details

Journal
International Journal of Networking and Virtual Organisations
Published
2024-11-23
DOI
https://doi.org/10.1504/ijnvo.2025.10068084
Primary Topic
Educational Technology and Pedagogy
Type
article
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article

Construction of Teaching Service Quality Evaluation Index System under the Digital Background

Xin Liu, Lei Wang
International Journal of Networking and Virtual Organisations
Educational Technology and Pedagogy
article

Construction of Teaching Service Quality Evaluation Index System under the Digital Background

Xin Liu, Lei Wang
article en

Abstract

In order to solve the problems of low system integrity, poor closeness and reliability of evaluation indicators in traditional methods, a construction method of teaching service quality evaluation index system under the digital background is proposed. Complete the selection of evaluation indicator data through the ripple effect model. By calculating the Min's distance to measure the similarity of evaluation index data and removing data with high similarity, principal component analysis (PCA) is used to normalise and reduce the dimensionality of the data. Using extreme learning machine algorithm to classify and process evaluation indicators, and achieving research on the construction of teaching service quality evaluation indicator system. The case analysis results show that when the number of indicators is 1000, the completeness of the indicator system of the proposed method is 98%, the closeness is closer to 1, and the maximum reliability is 97%, which has the characteristics of high feasibility.

International Journal of Networking and Virtual OrganisationsVol. 32(1/2/3)
Cangzhou Normal University (CN), Hangzhou Medical College (CN)
Openalex Percentile: Top 81%
Educational Technology and Pedagogy
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Construction of Teaching Service Quality Evaluation Index System under the Digital Background — Xin Liu, Lei Wang · International Journal of Networking and Virtual Organisations (2024) | TGRS Research Map | TGRS