Designing a User-Friendly Data Request Management System for a Growing Health Data Network – A Case Study in the AKTIN Registry

The AKTIN Emergency Department Registry, a German health data network, faces operational challenges due to rapid growth. Manual data request processes have become inefficient, hindering timely research and straining personnel. To address these challenges, we undertook a user-centered analysis utilizing Design Thinking principles to identify pain points and functional requirements in current data request creation and management processes. Future work will prioritize iterative implementation of the created concepts with continuous user engagement and rigorous software validation.