The determinants of a logistic service provider in an emerging country: A governance implication

The logistics services sector is a critical component of any nation’s economy, responsible for facilitating the seamless flow of goods and services (Butt et al., 2023). This research aims to delve into the determinants that impact logistics services in Thailand. Employing a quantitative research methodology, data was gathered from a sample of 675 Thai individuals who had experience with logistics services. The study utilised convenience sampling, and data analysis encompassed various statistical measures, including percentages, means, standard deviations, and binary logistic regression. The study’s outcomes underscored that the adoption of logistics services in Thailand was notably affected by factors like age, income, and the frequency of service usage. Consequently, this research contributes not only to the academic comprehension of logistics services but also holds practical significance for businesses, policymakers, and logistics service providers within the Thai context. By scrutinising the interplay of age, income, and service usage frequency, the findings can offer valuable insights to guide strategic decision-making and policy development, ultimately augmenting the efficiency and effectiveness of logistics services in the region.