The influence of human capital, social capital, and digital technology on the export performance of SMEs

The export development of small and medium enterprises (SMEs) in Indonesia is still very low, resulting in their contribution to national exports being very small as well. Government bodies and relevant stakeholders are actively pursuing initiatives to enhance the export performance of SMEs. These efforts include improving the quality of human and social capital and promoting the integration of digital technology into SME operations. This examination evaluates the impact of human capital (HC), social capital (SC), and the utilization of digital technology on the export performance of SMEs. The investigation adopted a survey approach on all export-oriented SMEs listed on the Bank Indonesia website. Data was obtained through the distribution of questionnaires to 614 SMEs. Data analysis was conducted using PLS SEM. The research findings indicate that human capital, social capital, and digital technology have a positive and significant influence on the export performance of SMEs in Indonesia.