Analisis Kepuasan Pengguna Website Sekolah SMAN 1 Wangon Menggunakan Metode End User Computing Satisfaction (EUCS)

This study aims to evaluate the level of user satisfaction with the website of SMAN 1 Wangon by applying the End User Computing Satisfaction (EUCS) method. This method assesses user satisfaction based on five main dimensions: system quality, information quality, service quality, end user, and individual benefits. Data collection was conducted through questionnaires distributed to students, teachers, and administrative staff. The results of the analysis show that overall user satisfaction is in a good category, although there are some aspects that need to be improved, especially in terms of information and service quality. This research is expected to provide suggestions for further development of the school website, in order to improve user experience and support the learning process.

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Publication Details

Journal
Switch Jurnal Sains dan Teknologi Informasi
Published
2024-11-13
DOI
https://doi.org/10.62951/switch.v2i5.274
Primary Topic
Educational Methods and Media Use
Type
article
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article

Analisis Kepuasan Pengguna Website Sekolah SMAN 1 Wangon Menggunakan Metode End User Computing Satisfaction (EUCS)

Fahmi An Naafi, Fauzan Dwicah Saputra, Ito Setiawan, Fahmi Ahmad Arum Pratama et al.
1 links
Switch Jurnal Sains dan Teknologi Informasi
Educational Methods and Media Use
article

Analisis Kepuasan Pengguna Website Sekolah SMAN 1 Wangon Menggunakan Metode End User Computing Satisfaction (EUCS)

Fahmi An Naafi, Fauzan Dwicah Saputra, Ito Setiawan, Fahmi Ahmad Arum Pratama, Gilang Satria Mahardhika
article en

Abstract

This study aims to evaluate the level of user satisfaction with the website of SMAN 1 Wangon by applying the End User Computing Satisfaction (EUCS) method. This method assesses user satisfaction based on five main dimensions: system quality, information quality, service quality, end user, and individual benefits. Data collection was conducted through questionnaires distributed to students, teachers, and administrative staff. The results of the analysis show that overall user satisfaction is in a good category, although there are some aspects that need to be improved, especially in terms of information and service quality. This research is expected to provide suggestions for further development of the school website, in order to improve user experience and support the learning process.

Switch Jurnal Sains dan Teknologi InformasiVol. 2(5)
Universitas Wijayakusuma Purwokerto (ID)
Quality Education
Openalex Percentile: Top 67%
Educational Methods and Media Use
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Analisis Kepuasan Pengguna Website Sekolah SMAN 1 Wangon Menggunakan Metode End User Computing Satisfaction (EUCS) — Fahmi An Naafi, Fauzan Dwicah Saputra, et al. · Switch Jurnal Sains dan Teknologi Informasi (2024) | TGRS Research Map | TGRS