Viewpoint: Understanding criteria changes of effective teaching in Australian higher education
The Australian higher education sector is highly internationalised and has enjoyed a global reputation for quality, innovation and performance. According to the Times Higher Education (2023) ranking, there are 37 Australian universities within the top 1,000 universities worldwide. Significantly, seven of these Australian universities are in the top 100 universities worldwide (The Times Higher Education, 2023). Teaching is one of the five categories judged in a university’s ranking, which is worth 30% of a university’s total score (The Student, 2022). The other four categories include research (30%), citations (30%), international outlook (7.5%) and industry income (2.5%). Thus, the quality of teaching and learning is a key factor in how a university is perceived, which in turn drives recruitment of both domestic and international students. The pressure to ensure effective teaching in universities and to demonstrate that effectiveness is also rising (Devlin and Samarawickrema, 2010). Effective teaching impacts students’ academic, physical, social-emotional and behavioural well-being. Effective teaching occurs best when all education stakeholders (e.g. educators, students, future employers, policymakers, community members) share responsibility for continuous improvement and student achievement (Killion and Hirsh, 2011). Therefore, the role of effective teaching is critical in the enhancement of higher education. The concept of effective teaching in higher education can have resonance and meaning within a changed and changing context.This paper draws on relevant higher education literature and topical contextual developments to examine the notion of effective teaching. With a focus on the Australian context, the paper examines a national understanding of effective teaching as developed in the Australian University Teaching Criteria and Standards (AUTCAS) framework. The AUTCAS framework of effective teaching is then analysed against the Australian Learning and Teaching Council (ALTC) excellence in university teaching criteria.The importance of teaching to improve students’ performance is unquestionable. Academics are required to have necessary qualifications and certifications to meet the job requirements. However, highly qualified teaching does not necessarily equate to highly effective teaching. Meanwhile, the question arises: what is effective teaching, and how is it measured? Indeed, defining effective teaching is complex and can sometimes generate controversy. There are many different conceptions of effective teaching, including academic behaviour (warmth, civility, clarity), academic knowledge (of subject matter, of students), academic experience, academic beliefs (Heydarnejad et al., 2022). Mastrokoukou et al. (2022) indicated that effective teaching is a contested concept with different definitions. Notably, the two commonly accepted components of effective teaching are a set of particular skills and practices, and the ability to shape the teaching approach to different contexts (Devlin and Samarawickrema, 2010).In the narrowest sense, effective teaching is defined as an academic’s ability to improve student learning/achievement measured by student gains on standardised achievement tests (Stronge, 2013). However, there are several problems with this definition of effective teaching. To begin with, student learning cannot be attributed exclusively to the quality of teaching students received. Student learning is influenced by multiple factors such as individual commitment, peers and/or family support, school resources and community involvement. Secondly, the information provided by the test scores is limited. For example, student achievement gains do not indicate the retention rate or a caring environment created by academics. Likewise, learning is more than average academic goals. Student social development such as attitude, motivation and confidence, should contribute to learning as well. Most notably, the definition could lead to the measurement of academic effectiveness only using student achievement gains. Alternatively, a better approach is to define important aspects and outcomes of teaching first, and identify methods to measure them accordingly.Effective teaching or teaching excellence at any given moment in time may be viewed differently by students, academics, politicians and employers within a particular system of higher education (Carless, 2015). A useful definition of effective teaching should be intentionally linked to the specific context where teaching is evaluated (Carless, 2015). Mockler (2018) also found that the language used to discuss the work of academics matters to the understanding of education as a society. For instance, “academic quality” implies that if there is a problem with quality in schools, it is a problem with the academics themselves. Whereas, “teaching quality” implies that the quality has to do with how an academic is teaching. It is argued that “where a good teaching is understood as being about practices rather than bodies, there is likely to be stronger receptivity to the idea of change in pedagogy” (Mockler, 2018). In addition, Carless (2015) pointed out that existing guidelines on effective teaching skills vary across countries and education institutions in scope and content, lacking concrete and grounded descriptions of what university teaching entails. As stated by Devlin and Samarawickrema (2010), the criteria of effective teaching in higher education are understood to comprise particular skills and practices applied within particular contexts.According to Cardoso et al. (2015) and Milienos et al. (2021), the quality of teaching and learning in higher education has been emphasised globally in the last decade. The new educational vision of higher education is to guarantee effective teaching in universities and to be able to determine this effectiveness. Some researchers (Devlin and Samarawickrema, 2022; Mastrokoukou et al., 2022; Tadesse and Khalid, 2023) concluded that university teaching can be defined as an academic activity that requires extensive professional skills and practices. At the same time, both high level of disciplinary and other contextual expertise is also required.There is no universal definition of effective higher education teaching as teaching effectiveness depends on characteristics such as type of subject, size of the class, student ability, assessment practices and other contextual factors (Mastrokoukou et al., 2022). The notion of effective teaching is continuously changing, undergoing shifts and renewal over time. Prior to the development of AUTCAS framework, the ALTC criteria was accepted as the proxy list of skills and practices of effective university teaching in Australian higher education (Australian Learning and Teaching Council, 2008). The criteria employed by the federally funded organisations were used for national recognition and reward. The five key guiding criteria of ALTC are: The Australian University Teaching Criteria and Standards (AUTCAS) framework is an indicative framework that provides universities and their academic staff with a practical and flexible guide to develop their own teaching criteria and standards, expectations for each level of appointment and indicators to guide the collection of evidence used to substantiate claims for performance and promotion (Chalmers et al., 2014, 2015). The AUTCAS was funded by the Australian Federal Government as an Office of Learning and Teaching (OLT) project in 2014 to improve the lack of appropriate mechanisms that systematically reward and recognise effective teaching. The AUTCAS project was conducted over an 18-month period from September 2012 to February 2014. During the project, a comprehensive literature review was conducted synthesising understanding of the definition and principles of quality teaching. Based on the ALTC criteria, literature review, previous project reports and internal university documents, a list of 27 principles was generated (Chalmers et al., 2014). The list was circulated at the 2013 Western Australian Teaching and Learning Forum and in a meeting of the Council of Australian Directors of Academic Development. Feedback on the list informed a review and led to refinement of 27 principles to 10 principles, underpinning quality teaching across universities and disciplines (Chalmers et al., 2014). Additional feedback was sought from academic senior executives and human resource managers, which led to the development a framework with seven quality teaching criteria. To facilitate dissemination of the framework, a high-quality website was developed including the framework, project documents and examples of quality teaching practice at www.uniteachingcriteria.edu.au.Hence, the AUTCAS is a criteria and evidence matrix that gives examples of performance and achievements under seven criteria related to different aspects of teaching (Chalmers et al., 2014). The seven teaching criteria are: All academic staff can use the matrix for career planning, in preparation for performance development reviews and in preparation for applying for promotion or teaching awards.The AUTCAS framework has proven to be highly influential, with over two-thirds of Australian universities and a number of private higher education institutions taking into account of the framework to inform their criteria, performance expectations, development and management processes (Chalmers, 2019). In this paper, details of the AUTCAS criteria are compared against the ALTC criteria of effective teaching to determine the degree of alignment between the two criteria. Furthermore, new criteria and revised criteria in AUTCAS are discussed with reflection on the recent literature.As Table 1 shows, AUTCAS criterion 1, “Design and planning of learning activities”, mostly aligns with ALTC criterion 2, “Development of curricula and resources that reflect a command of the field”. However, AUTCAS criterion 1 neither reflects ALTC’s criterion 2 on “development of imaginative resources”, nor emphasises the importance of “communication for student learning”. AUTCAS criterion 1 focuses on the preparation and knowledge of the educator. In addition, “use of technology” in teaching has been highlighted. Technological advancements enable, inform and revolutionise higher education teaching through the application of artificial intelligence, blended and hybrid teaching, use of micro-credentials and open educational resources (Devlin and McKay, 2016; Pelletier et al., 2021).AUTCAS criterion 2, “Teaching and supporting student learning” maps to ALTC criterion 1 “Approaches to teaching that influence, motivate and inspire students to learn”. ALTC criterion 1 suggests effective teaching to “foster independence in learning”, whereas AUTCAS criterion 2 highlights the “use of a student-centred approach”. AUTCAS criterion 2 recognises the value of “collaborative and innovative teaching” and contributes to students’ global competency via utilising “resources from different contexts and countries”. In contrast to traditional view that teaching is a relatively solitary activity, educators have been seen to increase collaboration with peer colleagues, industry associates, librarians, educational designers, digital experts and other specialists in the process of building, teaching and assessing their courses (Devlin and Samarawickrema, 2022). A range of colleagues and other contributors could provide extensive specialist input and support educators to design dynamic, meaningful and opportune learning (Devlin and McKay, 2016; Universities Australia, 2019).AUTCAS criterion 3, “Assessment and giving feedback to students on their learning” incorporates all the elements in ALTC criterion 3, “Approaches to assessment and feedback that foster independent learning”. Furthermore, AUTCAS specifically points out the need for “authentic assessments” and “cumulative assessments”. The use of authentic assessments has a positive influence on learning, autonomy, motivation and self-regulation, as the authentic assessments limit opportunities for plagiarism and contract cheating (Villarroel et al., 2018; Bretag et al., 2019). The adoption of cumulative assessments allows educators to provide rich formative feedback. Students could achieve iterative and incremental development and be able to monitor and evaluate their own learning progress (Boud et al., 2018).AUTCAS criterion 4, “Developing effective environments, student support and guidance” is consistent with ALTC criterion 4, “Respect and support for the development of students as individuals”. Both criteria promote “student equity and diversity”.AUTCAS criterion 5, “Integration of scholarship, research and professional activities with teaching and in support of learning” covers elements in ALTC criterion 5, “Scholarly activities that have influenced and enhanced learning and teaching”. In addition to recognising the integration of scholarship, research and professional activities, AUTCAS highlights the importance of incorporating “professional, industry and work-based practice and experiences into teaching practice and the curriculum”. Academics are expected to demonstrate a “contribution to teaching and learning within or beyond their discipline”. Mentoring and coaching can be a good practice and have a positive impact on the career ambitions and expectations of higher education academics, which decreases the perception of isolation in academics’ work (Li and Yu, 2012). The creation of teaching networks to foster collaboration, sharing and inquiry contributes to advancing the processes and practices surrounding data gathering, analysis, interpretation and response planning and implementation.AUTCAS criterion 6, “Evaluation of practice and continuing professional development” and criterion 7, “Professional and personal effectiveness” expand on ALTC criterion 5, “showing advanced skills in evaluation and reflective practice”. However, the ALTC is more focused on the skills of practitioner themselves, while the AUTCAS criteria is supported by collecting evidence of learner benefit from different types of data sources. According to Alkema (2011), different types of data sources that can be used to gather evidence are central database, attendance data, diagnostic assessment or pre-course testing of context specific knowledge and skills, satisfaction or experience surveys, interview and focus groups, observation of learners and practitioners (including in e-learning environments), formative assessment, summative assessment, retrospective evaluation by graduates, employer questionnaires.Finally, although AUTCAS criteria do not use the term “work-integrated-learning” specifically, suggested good practices demonstrate the response to the demand for graduates with work-ready skills. Educators are expected to redesign curricula, embed assessments that align with workplace outcomes and increase connections with industry and community to provide authentic learning experiences to students (Universities Australia, 2019).The AUTCAS framework is intended as a practical, flexible guide to assist universities and their academic staff to clarify what constitutes quality teaching. The framework constitutes a set of clear criteria that characterises effective teaching, enabling universities and the higher education sector to recognise and reward their excellent educators. For each AUTCAS criterion, the framework suggests standards of achievement that might be applied to each promotional level. The structure of the levels is incremental as illustrated in Figure 1. It is not a wholesale replacement in the required skills as an academic moves up the levels. Academics are expected to build on and deepen skills developed at a lower level. Each criterion is accompanied by examples of indicative evidence that could be used to demonstrate achievement (Chalmers et al., 2014, 2015).Evidence suggests that traditional quality assurance in the form of assessments, accreditations and audits has more effect on organisational and managerial control than on teaching and learning improvement (Shah and Nair, 2013; Allais, 2014; Aamodt et al., 2018). Education institutions must avoid “death by a thousand performance indicators”, where lots and lots of different measures of performance exist and vast amounts of time are spent collecting data. Institutions and academics then pretend that the existence of the data implies they have solved the problems of measuring performance effectively and making professional judgements about quality (Laurillard, 2013). It is important to appreciate that the AUTCAS framework is developed with the intention that the criteria, standard and indicative evidence could be adapted by each individual university to suit their own context. This reflects the view put forward by Devlin and Samarawickrema (2010) that effective university teaching must align with the context in which it takes place. Contexts not only vary greatly between disciplines, departments, faculties and institutions, but also vary according to societal, political, economic, technological and demographic change forces.The AUTCAS provides guidelines on how to use the framework at two levels: institutions and individuals. At the institution level, universities could use the framework as a tool to clarify their expectations and set indicative standards for performance review and promotion. One of the challenges in promoting effective teaching is the high dependency on research performance in academic promotions, which results in academics being reluctant to devote too much of their time to teaching activities (Probert, 2013; Locke, 2014). Although both knowledge production and knowledge sharing need to be nourished to satisfy the key roles of being a university academic, they require different professional skills. For universities who pursue both education and research, they tend to put more emphasis on their “researcher” role than their “educator” role (Aamodt et al., 2018), even though “education” forms part of the responsibilities of academics. When it comes to recruitment procedures and contract renewal criteria, qualifications as a researcher play a more dominant role than being an effective academic or educator. However, it is noted that a productive and successful researcher does not equal to a successful academic/educator at universities (Kaynardağ, 2019). Quality in education should be reconsidered accounting for the current learning environment and students’ needs, which requires ongoing training and development (Biggs and Tang, 2011). The AUTCAS framework universities to develop and processes related to recognising and teaching. Universities can use the framework as a to develop job set teaching criteria and standards across promotional level and guide academic staff development and performance review (Chalmers et al., the individual level, the framework can be used as a guide to demonstrate and provide evidence of quality teaching in support of or promotional or personal and professional development (Chalmers et al., 2014). 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Authors
- Shulin Yu (ORCID: https://orcid.org/0000-0003-1051-311X)
Institutions
- University of Canberra (AU)
Publication Details
- Journal
- International Journal of Quality and Service Sciences
- Published
- 2024-11-21
- DOI
- https://doi.org/10.1108/ijqss-11-2024-193
- Primary Topic
- Higher Education Learning Practices
- Type
- article
- Field-Weighted Citation Impact
- 0.00