Reducing Mental Model Mismatch with Intention-Based Feedback in Human-Robot Teaching

This paper introduces the Mental Model Mismatch (MMM) Score, a feedback mechanism designed to align human teaching behavior with robot learning by quantifying mismatches between the human teacher’s mental model and the robot’s learning capabilities. Utilizing a LLM, the system analyzes human teacher intentions in natural language to generate adaptive feedback for the human. A study with 150 participants teaching a virtual robot learner demonstrates that intention-based feedback significantly improves the robots learning outcomes compared to traditional performance-based feedback or no feedback. The findings suggest that this approach improves understanding of the robot’s learning process and reduces misconceptions to enhance human-robot interaction.

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Published
2024-11-20
DOI
https://doi.org/10.1145/3687272.3690896
Primary Topic
Intelligent Tutoring Systems and Adaptive Learning
Type
article
Field-Weighted Citation Impact
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article

Reducing Mental Model Mismatch with Intention-Based Feedback in Human-Robot Teaching

Heiko Wersing, Phillip Richter, Anna-Lisa Vollmer
Intelligent Tutoring Systems and Adaptive Learning
article

Reducing Mental Model Mismatch with Intention-Based Feedback in Human-Robot Teaching

Heiko Wersing, Phillip Richter, Anna-Lisa Vollmer
article en

Abstract

This paper introduces the Mental Model Mismatch (MMM) Score, a feedback mechanism designed to align human teaching behavior with robot learning by quantifying mismatches between the human teacher’s mental model and the robot’s learning capabilities. Utilizing a LLM, the system analyzes human teacher intentions in natural language to generate adaptive feedback for the human. A study with 150 participants teaching a virtual robot learner demonstrates that intention-based feedback significantly improves the robots learning outcomes compared to traditional performance-based feedback or no feedback. The findings suggest that this approach improves understanding of the robot’s learning process and reduces misconceptions to enhance human-robot interaction.

Bielefeld University (DE), Honda (Germany) (DE)
Openalex Percentile: Top 81%
Intelligent Tutoring Systems and Adaptive Learning
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