Towards Co-designing a Human-Agent Interface: A Case Study in Online Grooming Detection.

We present a methodology for co-designing a human-agent interface and a case study in online grooming detection for incorporating multiple-stakeholders perspectives into the design of human-agent platforms, with the goal of establishing a common dialogue between the stakeholders. We propose that iterative co-design techniques staged in a provotypical fashion could successfully capture and overcome tensions between stakeholders perspectives on how human-agent interactions ought to be manifested. Our initial work found that our iterative co-design framework could be successful in resolving these tensions. However, multiple design iterations that focus on finding compromises between stakeholders can lead to acceptance of novel interaction designs.

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Publication Details

Published
2024-11-20
DOI
https://doi.org/10.1145/3687272.3690893
Citations
2
Primary Topic
Gaze Tracking and Assistive Technology
Type
article
Field-Weighted Citation Impact
0.74
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article

Towards Co-designing a Human-Agent Interface: A Case Study in Online Grooming Detection.

Nuria Lorenzo-Dus, Nicholas Micallef, Adeline Paiement, Deepak Ranjan Sahoo et al.
2 citations
Gaze Tracking and Assistive Technology
0.74
article

Towards Co-designing a Human-Agent Interface: A Case Study in Online Grooming Detection.

Nuria Lorenzo-Dus, Nicholas Micallef, Adeline Paiement, Deepak Ranjan Sahoo, Peter Daish
article en
2 citations

Abstract

We present a methodology for co-designing a human-agent interface and a case study in online grooming detection for incorporating multiple-stakeholders perspectives into the design of human-agent platforms, with the goal of establishing a common dialogue between the stakeholders. We propose that iterative co-design techniques staged in a provotypical fashion could successfully capture and overcome tensions between stakeholders perspectives on how human-agent interactions ought to be manifested. Our initial work found that our iterative co-design framework could be successful in resolving these tensions. However, multiple design iterations that focus on finding compromises between stakeholders can lead to acceptance of novel interaction designs.

Centre National de la Recherche Scientifique (FR), Université de Toulon (FR), Swansea University (GB), Laboratoire d’Informatique et Systèmes (FR)
Openalex Percentile: Top 27%
Gaze Tracking and Assistive Technology
0.74
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