Readiness for transformation towards smart sustainable city models: residents’ perspective

Purpose Despite growing interest in smart sustainable city models, empirical evidence on progress, public perceptions and major adoption obstacles remains sparse. This study aims to assess the readiness of the world’s largest urban agglomerations, including megacities and metacities, to transition towards smarter and more sustainable models, while also exploring the primary challenges and obstacles to this transformation. Design/methodology/approach Drawing from pragmatism as a theoretical standpoint, a mixed methodology utilizing an online survey as an instrument of exploration was employed to investigate the perspectives of 400 residents of large urban centers globally regarding their city’s readiness to transition towards a smart sustainable city model. Findings Participants prioritize sustainability over intelligence, focusing on quality of life, environmental benefits and resource efficiency in smart sustainable city initiatives. Key considerations include sustainable urban planning, resource management and smart buildings. Challenges persist in energy management, waste reduction, economic development and education. While policies support sustainability, gaps remain in education, political will, funding, collaboration and technology infrastructure. The study highlights a global trend towards smarter, more sustainable cities and a strong correlation between participants' prioritization of sustainability and their commitment to sustainable practices. Practical implications By exploring residents’ viewpoints, priorities and aspirations, this research provides empirical evidence for decision-makers, urbanists and others involved in shaping future cities. Originality/value This research contributes to urban studies by exploring the emerging trend towards smart sustainable cities, aligning with perspectives from futurists and urban theorists. Future research should focus on predictive analysis and enhancing collaboration across government, private sector and civil society to accelerate this transformative process.