E-Government in Zimbabwe: A synopsis of Advancement made and Obstacles Ahead

This paper investigated the level of readiness by the Zimbabwe government in utilizing information and communication technologies to improve the scope and value of services delivered to the grassroots; and determined the degree of, and constant enhancement determinations of Zimbabwe leaders towards the realization of connected government. Data for the research was a secondary data utilized from the Internet. The UN global e-government preparedness ranking and the replicas of e-government were downloaded, embraced and used as a yardstick for assessing the web preparedness of the Zimbabwe governments in 2005, 2008, 2010 ,2012 and 2024. It was revealed that the Zimbabwean government has revealed its readiness to apply information and communication technologies (ICTs) in their public administration, nonetheless is at the evolving stages. A serious obstruction which branded e-government preparedness in Zimbabwe is insufficient of knowledge economy and human capital. The repercussions comprise poor delivery of government services and under-performance of ICTs infrastructure in Zimbabwe which may result in the broadening of ‘access divide’ amongst the privileged and underprivileged.