EduAssist: Chatbot for Student Admission Queries

Across engineering institutes, inquiries from students and parents surge during the admission period, covering topics like admissions processes, eligibility, college details, fees, curriculums, scholarships, and placements. Current methods like calls, emails, and visits are inefficient, leading to delays and higher workloads for staff. An AI-powered chatbot using Retrieval-Augmented Generation (RAG) and NLP offers a solution by providing 24/7 instant, accurate, and personalized responses in multiple languages, including English, Hindi, and regional languages. It automates answers to common questions, enhancing access to key information, easing staff workload, and improving the overall user experience.

Authors

Publication Details

Journal
International Journal for Research in Applied Science and Engineering Technology
Published
2024-11-19
DOI
https://doi.org/10.22214/ijraset.2024.65069
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

EduAssist: Chatbot for Student Admission Queries

Sahil Baviskar -
International Journal for Research in Applied Science and Engineering Technology
AI in Service Interactions
article

EduAssist: Chatbot for Student Admission Queries

Sahil Baviskar -
article en

Abstract

Across engineering institutes, inquiries from students and parents surge during the admission period, covering topics like admissions processes, eligibility, college details, fees, curriculums, scholarships, and placements. Current methods like calls, emails, and visits are inefficient, leading to delays and higher workloads for staff. An AI-powered chatbot using Retrieval-Augmented Generation (RAG) and NLP offers a solution by providing 24/7 instant, accurate, and personalized responses in multiple languages, including English, Hindi, and regional languages. It automates answers to common questions, enhancing access to key information, easing staff workload, and improving the overall user experience.

International Journal for Research in Applied Science and Engineering TechnologyVol. 12(11)
Quality Education
Openalex Percentile: Top 81%
AI in Service Interactions
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