Enhancing mental health referrals through AI-enabled chatbots

The increasing prevalence of mental health issues calls for innovative approaches to ensure timely and effective access to mental health services. AI-enabled chatbots offer a promising solution by providing immediate, anonymous, and accessible support. This concept note explores the potential of AI-enabled chatbots to enhance mental health outcomes by increasing referrals to mental health services. Key objectives include improving access, reducing stigma, facilitating early intervention, guiding individuals through available resources, and enhancing follow-up care. The document outlines chatbot features, implementation strategies, expected outcomes, and the methodology for assessing their impact, illustrating their potential to revolutionize mental health care delivery.