The Impact Of Organizational Culture On EProcurement Implementation In Public Sector Organizations In Ghana

Purpose – This study aims to assess the impact of organizational culture on e-procurement implementation in public sector organizations in Ghana Design/Methodology/approach- Employing an explanatory design, this study used an in-depth interview guide and case study analysis. Three organizations implementing e-procurement were selected using purposive sampling. Data was collected through structured interviews with six respondents from each organization, which focused on the impact of organizational culture on e-procurement implementation. Findings- The data was analyzed thematically on Performance Expectancy, Effort Expectancy, Social Influence and Facilitating Conditions. Cultures promoting innovation, inclusivity and excellence boost performance expectations. Emphasizing adaptability, customer-centricity and efficiency eases system use. Inclusivity, open communication and collaborative decision-making improve social acceptance while facilitating conditions like empowerment and accountability ensures long-term sustainability. These traits were evident in Organizations A, B, and E, which aligned with organizational values with e-procurement system requirements. Social implication – The findings from the study could help policy makers know the dominant organizational culture in the public sector and how the public organizations can foster collaboration and excellence through adaptability, user-centric design and comprehensive training, reducing perceived effort in e-procurement systems. Originality/Value – This study is one of the limited empirical qualitative type of research aimed at providing a comprehensive understanding of the impact of organizational culture on the implementation of e-procurement within public organizations in Ghana. The findings give insights to policymakers regarding the relationship between organizational culture and the implementation of e-procurement in the public sector