Hospital Nurses’ Job Stressors and Social Support Behaviors During the COVID-19 Era: An Online Cross-Sectional Predictive Study

The COVID-19 pandemic changed our lives and psychological health; thus, job stressors are escalating, and they warrant immediate interventions, especially providing social supportive behaviors. This study investigated predictors of job stressors and social supportive behaviors in various Jordanian hospitals during the COVID-19 era. Data were collected utilizing a descriptive cross-sectional study and a convenience snowball sample of 392 nurses from different hospitals in Jordan using an online survey in 2022. This study was consistent with Strengthening the Reporting of Observational Studies in Epidemiology (STROBE) guidelines. Nurses’ job stressors occur “occasionally,” and social support behaviors occur “once or twice a month.” The highest and lowest nurses’ job stressors and social support behaviors were ranked were reported. The GLM yielded that the predictors of nurses’ job stressors were social support behaviors and work area; these variables explained 19% of nurses’ job stressors variance. The GLM yielded that the predictors of social support behaviors were nurses’ job stressors, time commitment, nursing care delivery model, and marital status; these variables explained 20% of social support behaviors variance. There are many novel findings in the current study, as time commitment is a significant correlate of social support behaviors and marital status is a predictor of social support behaviors. Assessing and managing nurses’ job stressors, including controlling nurses’ workload, are urgently mandated. A staffing policy is needed to promote safe practices and positive patient, nurse, and organizational outcomes.