Practice architectures for bridging the semantic gap in museum documentation

In this paper we address a persistent widespread issue in museum documentation, the semantic gap: a disconnect between how users search online collections and staff apply metadata. By applying a systems-level understanding to documentation practices, we not only interrogate the complexity of the semantic gap, but also envision ways to bridge it. To examine documentation practices in depth, we use the case study of National Museums Scotland, undertaking interviews and a workshop with staff cross-institutionally. We apply practice architectures, initially developed for educational practice, as a systems-level framework, adapting it for the analysis of cultural heritage documentation. Using practice architectures as a lens, we examine and deconstruct different arrangements (encompassing cultural, material, social, and economic resources) that are entangled and prefigure documentation practices. We thus re-envision practice architectures at National Museums Scotland and beyond that transform documentation practices, supporting staff to place users at the centre.