Improving the primary care clinical testing process in southwest Scotland: a systems-based approach

The use of pre-set templates for clinical testing encouraged a 47% rise in test requests already uploaded to ordercomms prior to patient presentation. This saved up to 90 min of clinician time weekly and ensured patients received the correct tests at the appropriate time.Our findings supported the use of pre-set testing templates, in combination with effective information communication, and were recommended for use in any clinical environment requiring patient testing.