The Effects of Mindfulness on Job Satisfaction and Turnover Intention among Employees in the Tourism Industry

This study investigates the causal relationships between perceived mindfulness, job satisfaction, and turnover intention among employees in the tourism industry, deriving implications from these relationships. The aim is to provide not only academic advancement but also practical applications in the tourism industry for achieving sustainable growth. The results of the study are as follows: First, the sub-factors of mindfulness―decentering, non-judgmental acceptance, and attention regulation―show significant positive effects on job satisfaction, while present-moment awareness does not have a significant positive effect. Second, the sub-factors of mindfulness, non-judgmental acceptance and present-moment awareness, show significant negative effects on turnover intention, whereas decentering and attention regulation do not significantly affect turnover intention. Third, job satisfaction has a significant negative effect on turnover intention. Therefore, based on the academic and practical implications presented in the conclusion, tourism companies should seek sustainable development through effective management of human resources by enhancing mindfulness to increase job satisfaction and reduce turnover intention.

Authors

Publication Details

Journal
Journal of Hotel & Resort
Published
2024-10-31
DOI
https://doi.org/10.62532/khrc.2024.10.23.5.59
Primary Topic
Healthcare Education and Workforce Issues
Type
article
Field-Weighted Citation Impact
0.00
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article

The Effects of Mindfulness on Job Satisfaction and Turnover Intention among Employees in the Tourism Industry

Jung‐Heon Nam
Journal of Hotel & Resort
Healthcare Education and Workforce Issues
article

The Effects of Mindfulness on Job Satisfaction and Turnover Intention among Employees in the Tourism Industry

Jung‐Heon Nam
article en

Abstract

This study investigates the causal relationships between perceived mindfulness, job satisfaction, and turnover intention among employees in the tourism industry, deriving implications from these relationships. The aim is to provide not only academic advancement but also practical applications in the tourism industry for achieving sustainable growth. The results of the study are as follows: First, the sub-factors of mindfulness―decentering, non-judgmental acceptance, and attention regulation―show significant positive effects on job satisfaction, while present-moment awareness does not have a significant positive effect. Second, the sub-factors of mindfulness, non-judgmental acceptance and present-moment awareness, show significant negative effects on turnover intention, whereas decentering and attention regulation do not significantly affect turnover intention. Third, job satisfaction has a significant negative effect on turnover intention. Therefore, based on the academic and practical implications presented in the conclusion, tourism companies should seek sustainable development through effective management of human resources by enhancing mindfulness to increase job satisfaction and reduce turnover intention.

Journal of Hotel & ResortVol. 23(5)
Decent work and economic growth
Openalex Percentile: Top 53%
Healthcare Education and Workforce Issues
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