Cultivating Employees’ Organizational Trust through Human Resources Management Practices: The Role of Internal Communication and Employee Engagement in Jordanian Construction Sector

HRMARS - The research aim of this study is to investigate the effectiveness of human resource management practices (HRMP) on the level of organizational trust among employees in the Jordanian construction sector, through mediating variables of employee engagement (EE) and internal communication (IC) as a moderator. The construction industry is one of the major industries in Jordan and has an impact on GDP as well as employment. It is crucial to apply the people management model of HRMP in working conditions, recruitment, performance management, training, reward, and safety because it is developed to improve trust in organizations. The study also analyses how these practices enhance the degree of trust among the employees in the organization. Further, it examines EE as a mediating variable between HRMP and organizational trust and IC as a moderating variable between EE and trust. This study seeks to propose how knowledge of HRMP, EE, and IC can contribute to how organizational trust can be strengthened, and in effect foster better structures of workforce development and trust.