Assessing the impact of digital transformation capability for international market growth: the role of leadership support

Purpose This study aims to examine the impact of an organization’s digital transformation capability (DTC) on its dynamic capabilities and strategic depth, which, in turn, could impact the organization’s international market growth (IMG). This study also investigates the moderating role of leadership support (LES) in using the DTC. Design/methodology/approach The study reviews various kinds of literature related to international marketing, dynamic capabilities, digital transformation, strategic marketing and LES. Following this, a dynamic capability view is adopted to develop a research model. This research model is later tested using partial least squares structure equation modeling with data from 385 respondents from different types of organizations. Findings The study demonstrates that an organization’s DTC significantly enhances its dynamic capabilities and strategic depth. LES is vital for effectively applying and leveraging DTCs since it influences the association between DTCs, competitive advantage and global marketing intelligence. The study also recognizes that strategic depth and dynamic capabilities contribute to IMG. Research limitations/implications The study uncovers the impacts of DTCs, influencing IMG. The study also provides valuable insights regarding the role of leadership in effectively leveraging the organization’s DTCs. It suggests the organization’s management should invest in improving DTC. Originality/value This study contributes to the prevailing literature on DTC, leadership and IMG. The study highlights the importance of DTC and how it impacts more established capabilities and leads to IMG of the organization. Further, this study is also unique as it establishes the importance of LES in leveraging the maximum benefits of the DTC.

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Publication Details

Journal
International Marketing Review
Published
2024-11-13
DOI
https://doi.org/10.1108/imr-03-2024-0100
Citations
8
Primary Topic
Economic and Technological Innovation
Type
article
Field-Weighted Citation Impact
9.03
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article

Assessing the impact of digital transformation capability for international market growth: the role of leadership support

Sheshadri Chatterjee, Yatish Joshi, Ranjan Chaudhuri, Chrysostomos Apostolidis et al.
8 citations
International Marketing Review
Economic and Technological Innovation
9.03
article

Assessing the impact of digital transformation capability for international market growth: the role of leadership support

Sheshadri Chatterjee, Yatish Joshi, Ranjan Chaudhuri, Chrysostomos Apostolidis, S. M. Riad Shams
article en
8 citations

Abstract

Purpose This study aims to examine the impact of an organization’s digital transformation capability (DTC) on its dynamic capabilities and strategic depth, which, in turn, could impact the organization’s international market growth (IMG). This study also investigates the moderating role of leadership support (LES) in using the DTC. Design/methodology/approach The study reviews various kinds of literature related to international marketing, dynamic capabilities, digital transformation, strategic marketing and LES. Following this, a dynamic capability view is adopted to develop a research model. This research model is later tested using partial least squares structure equation modeling with data from 385 respondents from different types of organizations. Findings The study demonstrates that an organization’s DTC significantly enhances its dynamic capabilities and strategic depth. LES is vital for effectively applying and leveraging DTCs since it influences the association between DTCs, competitive advantage and global marketing intelligence. The study also recognizes that strategic depth and dynamic capabilities contribute to IMG. Research limitations/implications The study uncovers the impacts of DTCs, influencing IMG. The study also provides valuable insights regarding the role of leadership in effectively leveraging the organization’s DTCs. It suggests the organization’s management should invest in improving DTC. Originality/value This study contributes to the prevailing literature on DTC, leadership and IMG. The study highlights the importance of DTC and how it impacts more established capabilities and leads to IMG of the organization. Further, this study is also unique as it establishes the importance of LES in leveraging the maximum benefits of the DTC.

International Marketing ReviewVol. 42(4)
Indian Institute of Technology Kharagpur (IN), Indian Institute of Management Ahmedabad (IN), Durham University (GB), Northumbria University (GB), Pôle Léonard de Vinci (FR), Indian Institute of Information Technology, Nagpur (IN)
Openalex Percentile: Top 3%
Economic and Technological Innovation
9.03
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