Enhancing employee well-being through prosocial rule-breaking: Insights from the hospitality sector
This study explores relationships of prosocial rule-breaking (PSRB) on employee well-being in the hospitality industry. The study integrates the dynamics such as employee engagement as a mediator, emotional intelligence, and job autonomy as moderating variables. It offers insights into complex dynamics shaping employee behavior and well-being of hospitality industry. The data was collected through structured questionnaire form hospitality sector. The results showed significant positive relations between PSRB, employee engagement, and well-being. Emotional intelligence appeared as a moderator, escalating the relationship between PSRB and employee engagement. Job autonomy also escalating the relationship as moderator between employee engagement and well-being.
Authors
- Denisa Abrudan (ORCID: https://orcid.org/0000-0001-8310-7011)
- Masood Nawaz Kalyar (ORCID: https://orcid.org/0000-0002-6941-9921)
- Nosheen Rafi (ORCID: https://orcid.org/0000-0002-8132-2073)
- Khalid Alharbi (ORCID: https://orcid.org/0000-0001-8176-6347)
- Muddassar Bilal
Institutions
- Taif University (SA)
- Government College University, Faisalabad (PK)
- West University of Timişoara (RO)
- University of Sialkot
Publication Details
- Journal
- Journal of Infrastructure Policy and Development
- Published
- 2024-11-13
- DOI
- https://doi.org/10.24294/jipd9153
- Primary Topic
- Customer Service Quality and Loyalty
- Type
- article
- Field-Weighted Citation Impact
- 0.00