“It Just Galls Me, as a Taxpayer”: Trust Implications of School Closure Decision-Making in Ontario

More than 400 publicly funded schools in Ontario, Canada, permanently closed between 2011 and 2017. This study examines the impact of highly criticized closure decisions on trust, guided by the OECD competence-values framework for citizens’ trust in public institutions. Interviews with key informants reveal factors affecting trust, including timing and format of public consultations, reliability of data informing closure recommendations, silencing of community concerns, timeliness of government coordination, asset management horizons, and system-wide approaches to planning. This study underscores the need for an alternative school-closure decision-making model for Ontario.