ANÁLISE DA RESPONSABILIDADE CIVIL ACERCA DE COBRANÇAS INDEVIDAS NAS RELAÇÕES DE CONSUMO

The article has social and academic relevance, as it proposes a perspective of discussion about Law, as a normative science, which seeks and generates effectiveness in social pacification. The attainment of social peace depends primarily on the disincentive provided to individuals who do not exercise self-protection in exchange for those who can potentially cause them harm. In this sense, the research aims to analyze the civil liability regarding undue charges in daily consumer relations, in addition to demonstrating how the jurisprudence, in attention to the State of Amazonas, has positioned itself in relation to the theme, seeking to identify the main causes that may give rise to the charges, as well as to demonstrate the methods and auxiliary tools so that solutions can be found in order to inhibit and reduce the damage caused Consumers. The stage of development of scientific knowledge on the subject is under the aspect of seeking the identification of the best response of the State to the analysis of civil liability arising from accidents in consumer relations. In this case, the main line applied will be to analyze the role of jurisprudence and pondering its limitations and ensuring efficiency in the solutions. Therefore, the research method used will be through the study of legislation, bibliography and doctrine for a better range of results.