Authoritarian Surveillance and Public Support for Digital Governance Solutions

This study investigates factors influencing support for digital governance solutions and compares this support between autocracies and democracies. We conduct survey experiments in Russia, Germany, Turkey, the United States, and Estonia, and find that awareness of potential misuse of digital governance tools by the government reduces support. Importantly, while this effect has previously been documented for China, we find it irrespective of regime type for an autocracy, a hybrid regime and three democracies. Individuals relying on government-controlled information sources are more likely to endorse digital governance tools. Our study challenges prior findings by indicating that gaps in public service quality do not boost support. Instead, satisfaction with government services correlates with trust in the government’s capacity to implement digital governance solutions.