Innovation and sustainability in technology parks: the transformation of Itec Park UFN through the PDCA cycle

This study examines the transformative role of the PDCA (Plan-Do-Check-Act) cycle as a strategic framework for managing science and technology parks, using Itec Park UFN as a case study. By implementing PDCA-based tools, this research seeks to streamline the operational processes of technology parks through structured planning, execution, monitoring, and continuous improvement. The approach aligns closely with the Sustainable Development Goals, notably SDG 9: Industry, Innovation, and Infrastructure. Employing an action research methodology that integrates literature review, tool development, and pilot implementation, the study emphasizes strategic management, innovation promotion, and knowledge transfer as core aspects. Findings reveal that the PDCA cycle enhances the park’s capacity to adapt to market shifts, supporting resilience and fostering a culture of sustainable innovation. The structured use of PDCA not only improves operational efficiency but also promotes stronger partnerships between academia, industry, and government. This systematic management approach establishes a replicable model that can be adapted by other science and technology parks, providing practical insights into the creation of innovation ecosystems that catalyze regional economic development and empower startup growth. Ultimately, the research contributes to the field by demonstrating how structured, goal-oriented methodologies can drive sustainable technological and economic advancement.