Harnessing the Capabilities of Artificial Intelligence in Retail for Personalized Shopping Experiences

A revolutionary change has taken place in the retail business as a result of the use of artificial intelligence (AI) to provide more customized shopping experiences. This article investigates the potential of artificial intelligence to transform interactions with customers and improve the efficiency of retail operations. The suggested technique makes use of collaborative filtering, cosine similarity, and dynamic price optimization algorithms to provide individualized product suggestions and competitive pricing strategies. As a result, the level of customer satisfaction is increased, and sales are increased. The suggested technique displays higher performance in comparison to the methods that have been traditionally used by conducting an exhaustive examination of client preferences and real-time market trends. According to the findings of the research, the use of AI-driven customization is crucial to the development of customer loyalty and the growth of revenue for retail businesses.

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Publication Details

Published
2024-09-27
DOI
https://doi.org/10.1109/acroset62108.2024.10743377
Citations
1
Primary Topic
Big Data and Business Intelligence
Type
article
Field-Weighted Citation Impact
0.53
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Harnessing the Capabilities of Artificial Intelligence in Retail for Personalized Shopping Experiences

Vinima Gambhir, Mohit Kumar Sharma, T Thiruvenkadam
1 citations
Big Data and Business Intelligence
0.53
article

Harnessing the Capabilities of Artificial Intelligence in Retail for Personalized Shopping Experiences

Vinima Gambhir, Mohit Kumar Sharma, T Thiruvenkadam
article en
1 citations

Abstract

A revolutionary change has taken place in the retail business as a result of the use of artificial intelligence (AI) to provide more customized shopping experiences. This article investigates the potential of artificial intelligence to transform interactions with customers and improve the efficiency of retail operations. The suggested technique makes use of collaborative filtering, cosine similarity, and dynamic price optimization algorithms to provide individualized product suggestions and competitive pricing strategies. As a result, the level of customer satisfaction is increased, and sales are increased. The suggested technique displays higher performance in comparison to the methods that have been traditionally used by conducting an exhaustive examination of client preferences and real-time market trends. According to the findings of the research, the use of AI-driven customization is crucial to the development of customer loyalty and the growth of revenue for retail businesses.

Jain University (IN), Bhartiya Skill Development University (IN), Vivekananda Global University (IN)
Decent work and economic growth
Openalex Percentile: Top 24%
Big Data and Business Intelligence
0.53
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