Harnessing the Capabilities of Artificial Intelligence in Retail for Personalized Shopping Experiences
A revolutionary change has taken place in the retail business as a result of the use of artificial intelligence (AI) to provide more customized shopping experiences. This article investigates the potential of artificial intelligence to transform interactions with customers and improve the efficiency of retail operations. The suggested technique makes use of collaborative filtering, cosine similarity, and dynamic price optimization algorithms to provide individualized product suggestions and competitive pricing strategies. As a result, the level of customer satisfaction is increased, and sales are increased. The suggested technique displays higher performance in comparison to the methods that have been traditionally used by conducting an exhaustive examination of client preferences and real-time market trends. According to the findings of the research, the use of AI-driven customization is crucial to the development of customer loyalty and the growth of revenue for retail businesses.
Authors
- Vinima Gambhir (ORCID: https://orcid.org/0009-0007-6832-7180)
- Mohit Kumar Sharma (ORCID: https://orcid.org/0000-0003-1074-9974)
- T Thiruvenkadam
Institutions
- Jain University (IN)
- Bhartiya Skill Development University (IN)
- Vivekananda Global University (IN)
Publication Details
- Published
- 2024-09-27
- DOI
- https://doi.org/10.1109/acroset62108.2024.10743377
- Citations
- 1
- Primary Topic
- Big Data and Business Intelligence
- Type
- article
- Field-Weighted Citation Impact
- 0.53